Child safety technology company Spacetalk ASX:SPA has entered a strategic mobile virtual network operator (MVNO) wholesale agreement with TPG Telecom ASX:TPG to support the next phase of growth for Spacetalk Mobile.
Under the agreement, Spacetalk will migrate its Spacetalk Mobile customer base to the TPG Telecom wholesale mobile network.
The network provides coverage to 99% of Australia’s population across more than 1.2 million square kilometres.
Spacetalk will continue to own the customer relationship, brand experience, pricing, and customer proposition, while TPG Telecom will provide wholesale mobile network capacity and related services.
Software-Led Business Pivot
The agreement represent an important strategic step in Spacetalk’s transition to a software-led, recurring-revenue business that is expected to provide it with improved wholesale economics, new long-life mobile plans, a more modern and capable technology platform, and the ability to maintain or enhance customer plan inclusions while supporting increased margins.
A phased migration to TPG Telecom will commence next year with minimised disruption and a host of incentives for existing Spacetalk Mobile customers.
The two companies will also progress the distribution of Spacetalk’s Family Safety software to Vodafone Australia’s postpaid customer base under a non-binding agreement inked in February.
The 12-month deal represents a material milestone in Spacetalk’s transition from a predominantly hardware-led business to a software-led and increasingly device-agnostic platform embedded within telco customer ecosystems.
Downloaded more than 500,000 times globally, the Family Safety app maintains strong user ratings including 4.4 stars in Australia and 4.9 stars across the UK and Canada.
Compete More Effectively
Spacetalk managing director Simon Crowther said the MVNO agreement would provide the commercial structure for the company to compete more effectively and grow with confidence.
“We reviewed our existing wholesale arrangements and decided we needed a partner that supports our ambition to deliver better value, more flexible products, and a stronger customer experience,” he said.
“TPG Telecom has demonstrated entrepreneurial thinking and actions, a clear commitment to supporting our growth, and has provided a migration package that materially improves the economics of the transition.”
“This agreement is about much more than wholesale network supply—it is a broader strategic partnership that supports Spacetalk Mobile, strengthens our recurring revenue platform, and creates a foundation for deeper collaboration across family safety software, customer engagement, and telecommunications services.”