- ServiceNow (NOW) in Q2 2026 launched ServiceNow Otto (unified AI), expanded AI Control Tower for governance/metrics, introduced Action Fabric with Anthropic, and made Build Agent widely available.
- ServiceNow Q2 revenue ~$3.99B (+24%), subscription revenue ~$3.88B (+24.5%), GAAP net income $298M, adj EPS $0.90, cRPO $13.2B (+21%), AI ARR >$1B, 658 customers >$5M ACV, Q3 sub rev guide ~$3.98B.
- ServiceNow closed its $7.8B Armis buy, set 2026 AI revenue target to $1.5B, and kept a 2030 goal of over $30B in annual subscription revenue, noting AI product and cybersecurity expansion
- ServiceNow CEO Bill McDermott said about half of new business uses non-seat pricing; DIY AI agents cost 5–10x more than running on ServiceNow. Shares rose ~4.5% after hours.
- ServiceNow (NOW) shares fell 5.7% after Q2 results; stock down about 47% over the past 12 months, pressured by weakness in software sector.
- ServiceNow (NOW) trades at $102.06. 12‑month target $140 (≈27% upside). Three‑month mean earnings estimate fell ~6.8%; at least one analyst cut their forecast in the past 30 days.
- ServiceNow partners with BusinessNext to monitor BusinessNext AI agents via ServiceNow’s AI Control Tower, aiding global scale of bank-focused AI offerings and client deployments.
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Key facts: ServiceNow unveils Otto; Q2 rev $3.99B; closes $7.8B
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ServiceNow (NOW) in Q2 2026 launched ServiceNow Otto (unified AI), expanded AI Control Tower for governance/metrics, introduced Action Fabric with Anthropic, and made Build Agent w