Prudential Financial reported progress on reimbursement in Japan, completing review or reimbursement for 437 of 498 affected individuals covering ¥2.85 billion.
Key Highlights:
- 437 of 498 individuals from Jan 16 disclosure reviewed or reimbursed, covering ¥2.85 billion of ¥3.08 billion in claims.
- Customer Reimbursement Committee completed review of 365 new inquiries; 125 cases eligible totaling ¥792 million.
- 115 cases (¥1.22 billion) from Jan 16 were unsubstantiated; 61 individuals (¥230 million) remain under review or pending resolution.
- Independent committee bases determinations beyond legal liability to provide prompt, fair reimbursement.
- Prudential is strengthening governance, sales supervision, and customer-centric operations and will provide quarterly updates.
Original SEC Filing:
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