Unum Group promoted Andrew Walker to Executive Vice President, Chief Customer Operations Officer, expanding his role leading Customer Operations and transformation.

Key Highlights:

  • Andrew Walker promoted to Executive Vice President, Chief Customer Operations Officer at Unum Group.
  • Walker will continue to lead Customer Operations, overseeing benefit operations, service delivery and transformation.
  • Role expansion reflects emphasis on operational discipline to improve customer experience and delivery of services.
  • Walker joined Unum Group in June 2025 and previously focused on operational performance and process simplification.

Original SEC Filing:

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